Condiciones Generales

# GENERAL CONDITIONS OF USE
CHEVECASA PLATFORM

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1. PURPOSE AND SCOPE OF APPLICATION

From Chevecasa LLC ("us", "our", "we", "CheveCasa") we let you know about these General Conditions that regulate the use of the digital platform www.chevecasa.com, and the interactions between Chevecasa LLC and you (user). Chevecasa LLC has the authority to manage and control all aspects of www.chevecasa.com, and assumes all liabilities related to its operations and interactions.

Chevecasa LLC is an online SaaS tools and marketplace for real estate agents. Chevecasa LLC takes on no liability for any consequence or result directly or indirectly connected to any course of action or failure to act taken by you or any consumer based upon the Services or any information otherwise obtainable through the Services. While Chevecasa LLC may aid you in the execution of various duties pertinent to a real estate transaction, THE PRODUCTS AND SERVICES ARE NOT INTENDED to supply you with financial, real estate, or other pertinent guidance whatsoever.

Access and use of the platform implies full acceptance of these conditions, which are binding and mandatory.

If any part of the Terms is found to be unenforceable, the rest of the agreement will remain in effect.

2. DEFINITIONS

• User: Natural or legal person who accesses and uses the platform.
• Advertiser: User who publishes properties on the platform.
• Interested: User searching for properties through the platform.
• Property: Real estate offered for sale or rent.
• Publication: Property advertisement published on the platform.
• Services: Any use or interaction between Chevecasa LLC or the platform www.chevecasa.com and the user.

3. REGISTRATION AND USER ACCOUNT

3.1. Registration Information

The user can choose to create an account in the platform. Some services require the user to create an account through the registration process. Each user can only maintain one active account. The user must provide and mantein true, accurate and up-to-date information. It is mandatory to agree to these Terms (General Conditions and Privacy Policy) to create an account, (a) you have reached the age of majority and are legally capable of making decisions (you are a minimum of eighteen years old); (b) you have never before been suspended, removed, banned or disconnected from the Services; and (c) your registration and utilization of the Services adheres to all relevant laws and regulations. The user is responsible for maintaining the confidentiality of their access credentials. You may not share your user account(s) with others. You may use the Services only for transactions on your own behalf.

3.2. Benefitiaries

In the context of CheveCasa Services, benefitiries are legal employees. All accounts are by default Master of themself, and they can add benefitiaries (users with other accounts), to their pool of benefitiaries (add employees to their companies). CheveCasa may require from you proof of legal employment of you current or past benefitiaries to ensure that you meet the requirement "use the Services only for transactions on your own behalf". You agree to provide in a 24 hour timeframe from the moment of comunication, adecuate proof of employment that satisfies CheveCasa criteria.

3.3. Suspension of Accounts

CheveCasa reserves the right to suspend or cancel accounts for any reason at any moment, especially for failing to comply with these conditions.

3.4. Deactivation

You have the ability to deactivate your account whenever you wish by choosing the "deactivate account" option within your account settings. Should you deactivate your account, you are still required to settle any and all outstanding charges, if applicable, that were accrued before the termination and relate to your usage of the Services. Your authorization from CheveCasa to utilize the Services will cease immediately if you breach any clause of these Terms. Furthermore, we may, at our exclusive discretion, suspend, deactivate, or terminate your access to your account and the Services at any time, for any reason, with or without notification.

4. SERVICES

4.1. Permitted Use.

CheveCasa extends to you a license that is personal, restricted, revocable, non-exclusive, and non-transferable for your private utilization of the Services. Should you be a real estate professional operating in that capacity, you are additionally permitted to employ the Services to furnish data to your clientele and perform tasks on their behalf ("Pro Use"), provided this is allowed by relevant law. If you engage the Services for a Pro Use, you represent and warrant that you have secured all necessary permissions and authorizations from the client in question. Apart from what is explicitly noted within this document, these Terms do not grant you the right to utilize, duplicate, exhibit, disseminate, or provide access to any segment of the Services on external websites or through other methods.

4.2. Prohibited Use.

BY USING THE SERVICES, YOU AGREE NOT TO:

-decompile, disassemble, or reverse engineer any segment of the Services, nor can you reproduce, modify, distribute, display, create derivative works from, or otherwise permit access to any such segment;
-permitting, authorizing, or placing a direct link (hyperlink) to any of the Services (including but not limited to any agent profile) on any third-party digital location that is not a platform related to real estate or lending and is not under the operation or ownership of a recognized professional or organization in the real estate or lending sector;
-eliminate any intellectual property or copyright notifications found throughout the Services;
-access or employ the Services in a way that is unlawful, or which damages CheveCasa, its affiliates, suppliers, service providers, or any other user;
-utilize the Services in any fashion that promotes illegal, biased, or racist activities or results, or in a way that discriminates against any class of individuals or a single person protected by local, state, or federal legislation, or which could adversely affect any individual or class through discrimination;
-publish, exhibit, convey, or otherwise allow access to any third party, either on or via the Services (including but not limited to an agent profile), regarding a seller's or listing agent's proposal for buyer agent remuneration. This prohibition covers the disclosure of the amount, the percentage, or even the simple fact that buyer agent remuneration is being offered, regardless of whether such offer is tied to a specific property;
-post or distribute through the Services any unsolicited messages, or content such as spam, pyramid schemes, chain correspondence, or similar types of communication;
-pose as another individual, falsely state your association with any other person or organization, or make any declaration to an outside party under misleading or false pretenses;
-reproduce, display publicly, or otherwise make available through any external service, application, or website: underlying images or details about real estate listings, reviews, profile data, or ratings of lending, real estate, or other professionals, or any other content or information found in the Services. This prohibition is waived only where we have expressly permitted such activity for a particular part of the Services;
-transmit or place any corrupted data, viruses, worms, or other malicious software agents onto the Services.
-publishing, copying, publicly showcasing, or otherwise providing access to any material that we, utilizing our exclusive judgment and discretion, deem unlawful, offensive, or objectionable. This includes, but is not limited to, material that harasses, threatens, demeans, disparages, or discriminates against any specific person or group of individuals;
-bypass any steps or measures we use to restrict or prevent access to the Services, or to otherwise compromise or interfere with the security or integrity of the system;
-carry out automated inquiries on the Services, which includes using robots, spiders, screen or database scraping, crawlers, or bypassing "captcha" or comparable protective measures, as well as any other automated activity intended to acquire data from the Services
-employ any of CheveCasa's brand names, logos or trademarks as part of your email address or username on the Services;
-employ or gain entry to the Services with the aim of producing goods or services intended to be competitive; or
-make an effort to execute any of the above prohibitions, nor should you permit, authorize, or promote any third party's engagement in them.

4.3. Changes to Agreement.

We may discontinue, suspend, or alter the Services, or any segment of the Services, without prior notice. We shall incur no liability for any adjustment made to the Services or for any termination or suspension of your privilege to utilize or access the Services. At our sole judgment, we reserve the authority to revise these Terms on a going-forward basis at any juncture, and we commit to making reasonable commercial efforts to notify you of any significant changes. Your ongoing use of the Services after such updates are implemented will represent your agreement to the updated version of the Terms, confirming your acceptance of, and concurrence with, all such changes. Moreover, you forgo any claim to receive explicit notification of revisions to these Terms. You are responsible for regularly reviewing these Terms.

5. USER OBLIGATIONS

The user agrees to:

• Provide truthful and updated information in publications
• Do not publish fraudulent, misleading or illegal content
• Respect intellectual and industrial property rights
• Do not use the platform for illegal or unauthorized activities
• Maintain respectful behavior towards other users

6. PUBLICATIONS AND CONTENT

6.1. User Generated Content

You guarantees to be the rightful owner or to have authorization to publish the property. Publications must include truthful information about the property. CheveCasa reserves the right to reject, modify or delete publications that fail to comply with these conditions.

6.2. User Generated Content License Grant.

You are solely responsible for all User Materials submitted through your account(s) or otherwise made accessible by you via the Services. For all such material, including images, photos, video, text, data, and property listings (the "User Materials"), you represent and warrant that you are the creator or owner, or that you possess all necessary rights, licenses, consents, and permissions (including those required under relevant intellectual property and privacy law) to authorize CheveCasa and other users to access and employ your User Materials consistent with the licenses granted herein. Certain parts of the Services allow users to upload User Materials to CheveCasa. By doing so, you grant us an irrevocable, perpetual, royalty-free worldwide license to: (i) reproduce, copy, publicly display, transmit, distribute, publicly perform, edit, modify, translate, prepare derivative works of, or incorporate your User Materials into other works, either within the Services or any other media; and (ii) transfer these rights via sublicense, to the maximum extent allowed by law. We will not offer payment for your User Materials or for exercising any rights related to them as outlined in the preceding sentence. Your User Materials may be modified or removed by us at any time.

6.3. User Generated Content Disclaimer.

You understand that your use of the Services may expose you to User Materials from others, and you acknowledge that this content could be offensive, indecent, inaccurate, or objectionable. You waive, and agree to waive, any legal or equitable remedy or right you might possess against us related to User Materials. We expressly disclaim all and any liability associated with User Materials. We are under no obligation to control or edit your User Materials or those of any other user and will not be in any way responsible for them. Nonetheless, at any time and without notice, we may screen, remove, block, or edit any content on the Services, including User Materials, that we determine, in our sole discretion, violates these Terms of Use or is otherwise objectionable. Should a user or content owner inform us that certain User Materials purportedly do not conform to these Terms, we reserve the right to investigate the claim and decide, at our unilateral discretion, to remove those User Materials, which we may do at any time without further notice.

7. FEES AND PAYMENTS

All fees and subscriptions and payments are in U.S. dollars and are non-refundable.We will invoice the payment method that you provide. For any credit card payment, we may conduct a pre-authorization of your account before finalizing your purchase to ensure the card's validity and verify that the necessary credit or funds are accessible to cover the cost. Our designated third-party payment processors will charge the payment method you specified during the purchase or as otherwise agreed upon for the Service selected. We have the ability to alter the fees for all or a portion of the Services, including introducing new charges and/or updating the subscription fee for any renewal term. We guarantee, however, that you will receive prior notification of any fee increase before it becomes effective. If you choose not to accept the fee revisions, we maintain the right to discontinue offering the affected Services to you.

7.1. Fees.

You may be required to pay fees to access certain features of the Services. You authorize us to charge all fees as described in these Terms for the Services you select to that payment method.

7.2. Subscriptions.

We will bill the periodic subscription fee to the payment method you have provided. Should you choose to activate a Subscription Service (a feature that allows for automatically recurring payments for periodic charges), you authorize us to regularly charge all accrued sums on or before the payment due date. This authorization is granted going forward and remains in effect until either the recurring payments or your account is canceled. The subscription will remain active until it is terminated by you or by us. To avoid being charged the next periodic subscription fee, you must cancel your Subscription Service prior to its renewal. Unless an alternative process is noted, you can cancel a Subscription Service via the dedicated subscriptions page in your account settings.

7.3. Prices

Prices are available on the platform and may be modified without prior notice.

7.4. Payment Processing

Payments are processed through secure third-party systems.

8. LIABILITY AND LIMITATIONS

8.1. General

CheveCasa is not responsible for damages resulting from the use of the platform. The platform does not guarantee the veracity of the information published by users. Property valuations are estimates and do not constitute official appraisals.

8.2. No Warranties

You assume all inherent risk for any harm that could result from your interaction with any other user, your access to or use of the Services, and any materials made available through the Services, including both CheveCasa' and User Materials. You acknowledge and agree that the use of the Services, and any access, download, use, or other obtainment of materials through the Services and associated sites, is entirely at your own risk and judgment. You bear sole accountability for any loss of data or damage to your property (such as your computer system or mobile device used for the Services) that occurs from the use or download of those materials or the Services. CHEVECASA PROVIDES THE SERVICES "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," and the entire risk regarding performance, accuracy, satisfactory quality, and effort resides with you. To the maximum extent permitted by applicable law, neither CHEVECASA nor our suppliers offer any express or implied conditions, representations, or warranties. CHEVECASA and our suppliers unambiguously disclaim all statutory, express, and implied warranties or conditions, including but not limited to: (A) Warranties or conditions of no liens, non-infringement, title, merchantability, work-like effort, quiet enjoyment, fitness for a particular purpose, no encumbrances, and accuracy; (B) Warranties or conditions arising from usage of trade or course of dealing; and (C) Warranties or conditions of error-free or uninterrupted use or access. No information, whether written or verbal, or advice you gain through the Services or related materials will create any warranty regarding CheveCasa or the Services not explicitly detailed in these Terms of Use. Note that certain legal jurisdictions may forbid the disclaimer of certain warranties, meaning you may hold other rights that vary geographically.

8.3. Limitation of Liability/Exclusive Remedy

Liability for Damages is Limited
The total liability of CHEVECASA and our affiliates to you for all claims stemming from or connected to the inability to use, or use of, any part of the Services or otherwise under these Terms, regardless of whether the claim is rooted in tort, contract, or another legal theory, is strictly limited to the larger of: (1) One hundred dollars ($100); or (2) The amount paid by you to CHEVECASA for the Services in the twelve months immediately preceding the events or circumstances giving rise to the claims.

Exclusion of Specific Damages
Under no circumstances will CHEVECASA or its associated entities be responsible for any consequential, indirect, incidental, special, or punitive losses (including those for lost profits, intangible loss, or goodwill). This exclusion covers damages arising out of, based on, or resulting from your inability to access or use, or your access or use of, the Services or Materials, or these Terms, regardless of the cause of action—be it breach of warranty, negligence, contract breach, or any other legal basis—even if CHEVECASA was warned of the potential for such losses.

Disclaimer of Responsibility
To the maximum extent allowed by law, CHEVECASA takes on no liability or accountability for: (I) Errors, mistakes, or inaccuracies within the Materials; (II) Any and all personal harm or damage to property resulting from your use or access of the Services; (III) Unauthorized utilization or access to our secure servers and any personal data stored on them; (IV) Interruption or cessation of transmission to or from the Services; (V) Any malicious code, Trojan horses, viruses, or bugs that might be transmitted to or through our Services by any third party; (VI) Omissions or errors in any Materials or for any resulting loss or damage incurred from the use of any Materials provided, transmitted, posted, or emailed via the Services; or (VII) The defamatory, illegal, or offensive behavior of any third party or User Materials.

Essential Agreement Terms
Because some jurisdictions do not permit the limitation or exclusion of liability for consequential losses, the foregoing limitations might not apply to your situation. Every clause in these Terms that addresses the exclusion of damages, limitation of liability, or disclaimer of warranties is intended to, and does, apportion the risks between you and CheveCasa. This risk allocation is an essential component of our agreement. Furthermore, these limitations will be enforced even if any specific limited remedy fails its basic purpose

8.4. Indemnification.

You shall hold harmless, defend, and indemnify CheveCasa, our subsidiaries, and our respective employees, agents, directors, and officers from and against all demands and claims asserted by any outside party arising from or on account of: (a) Your engagement with or access to the Services; (b) Your non-compliance with these Terms of Use; (c) Your infringement of the rights of a third party or any applicable law; (d) Any controversy or disagreement between you and any third party; (e) Any User Materials you transmit or otherwise make available on or through the Services; (f) Your deliberate harmful conduct; and (g) The access or use of the Services by any other party via your password and account. CheveCasa maintains the option, at its expense, to assume exclusive control and defense over any matter for which you owe indemnification, and in that situation, you are obligated to assist CheveCasa in its defense of the matter.

9. Third Party/Linked Services/Sent information.

9.1. General.

You are solely accountable for your utilization and submission of User Information to any third party. Any business you conduct or dealings you have with a third party stemming from the Services are exclusively between you and that third party. Your use of third-party products, services, or sites might be governed by associated third-party privacy policies, terms of use, or other agreements, with which you are solely obligated to comply. We disclaim responsibility for any costs or damages of any type arising out of or related to your interactions with these third parties. The Services may contain materials and links to third-party services, websites, and products. They may also include functions that enable the sharing of your personal information and User Materials (collectively, "User Information") with outside entities (each, a "Third-Party Provider") that are not under our authority. These Third-Party Providers are exclusively responsible for their own services. We do not endorse and accept no responsibility for such materials, websites, services, or products, nor for how a Third-Party Provider uses your User Information. When you utilize a feature allowing User Information transfer, you consent that we may transfer the necessary User Information or other data to the third parties, as they operate outside of our control. Be aware that if you submit a contact form or express interest in communicating with a Third-Party Provider, that Provider may use the contact information you provided to send you telemarketing calls. Third-Party Providers are authorized to retain your contact information and any data they receive when processing a request or contact form

10. INTELLECTUAL PROPERTY

CheveCasa conducts the operation of the Services. The design, user interfaces, information, data, code, software, products, graphics, and all other constituents of the Services that we make available (termed the "CheveCasa Materials") are subject to protection under intellectual property and other laws. CheveCasa retains every right to the Services and CheveCasa Materials that is not explicitly waived within this document. You are forbidden from using the CheveCasa Materials except as specifically permitted herein.

10.1. Restrictions

Unauthorized reproduction, distribution or modification is prohibited.

11. DATA PROTECTION

11.1. Privacy Policy

The processing of personal data is governed by our Privacy Policy.

11.2. Consent

The user consents to the processing of their data for the provision of services.

12. Feedback.

By choosing to provide or offer input and recommendations regarding the Services, including any related to CheveCasa's proprietary assets (collectively known as "Feedback"), you immediately vest us with a perpetual, irrevocable, fully-paid, royalty-free, non-exclusive, and unrestricted privilege to deploy the Feedback for any given purpose and through any means, such as improving the current offerings or generating new products and services.

13. Claims of Copyright Infringement.

We expect everyone using the Services to respect the intellectual property rights of others, just as we do. Any person who claims their work has been reproduced on the Services in violation of copyright law may notify our designated copyright agent in compliance with Section 512(c)(2) of Title 17, United States Code. The notice must include the following information:

(i) Specify the copyrighted material you believe has been infringed upon;

(ii) Identify the specific content you claim is infringing and must be taken down. Include a detailed description of its exact placement on the Services to allow our copyright agent to locate it;

(iii) Provide your current address, telephone number, and, if you have one, your email address, so the copyright agent can reach you about your complaint; and

(iv) A statement bearing your signature that attests to the accuracy of all the above information; affirms your genuine conviction that the identified use of the material has not been authorized by the copyright owner, their agent, or legal statute; and confirms, under the penalty for making false statements, that you are the copyright owner or possess the authority to act for the copyright owner in this instance.

Notifications of alleged copyright infringement shall be transmitted as detailed below:

By Mail:
Chevecasa LLC.
8 The Green, STE R, Dover, DE 19901, USA

By Email:
[email protected]

Should you give notice of copyright infringement electronically, we may proceed with an inquiry into the alleged violation. However, the law mandates no action until your original, signed declaration has been received by us via mail.

14. MODIFICATIONS

14.1. Faculty of Modification

CheveCasa may modify these conditions at any time. Modifications will NOT be notified to users in advance. Continued use of the platform implies acceptance of the new conditions.

15. TERMINATION

15.1. Cancellation per User or Suspension

The user can cancel their account at any time. CheveCasa may suspend or terminate accounts for non-compliance. Termination does not affect obligations already acquired.

16. APPLICABLE LAW AND JURISDICTION

16.1. Applicable Legislation

These conditions are governed by Delaware, USA legislation.

16.2. Jurisdiction

For any controversy, the parties submit to the courts of Delaware, USA.

17. Consent to Communications.

Your utilization of the Services constitutes your consent to receive certain electronic correspondence and calls from us, as elaborated upon in the Privacy Policy. You acknowledge that all notices, agreements, disclosures, surveys, and other communications that we send (including via electronic means) will satisfy all legal requirements for communication, including the necessity of them being in written documentation. To gain further insight, consult our Privacy Policy.

You consent to the tracking practices described herein by both us and the Communications Service. We use the Communications Service (a third-party service through which communications may be routed) to track all text messages and phone calls between you and real estate professionals. This enables both us and the professional to access certain details about the contact. As part of this process, the Communications Service and we will store and receive data about your call or text message in real time, including the communication's date and time, your phone number, and the text message's content. The Services offer contact information, including phone numbers, links, or web forms, that connect you with CheveCasa, real estate agents, and Third-Party Providers. For quality assurance, training, or customer service, calls may be monitored or recorded. You will be informed at the commencement of a call if it may be recorded or monitored, and you consent to such recording and monitoring by CheveCasa or the Communications Service. All this information is subject to our Privacy Policy.

18. CONTACT

Chevecasa LLC is located at 8 The Green, STE R, Dover, DE 19901, USA.

• Email: [email protected]

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LAST UPDATE DATE: 26.september.2025

By using CheveCasa, you agree to be bound by these General Conditions of Use.